We want you to be 100% satisfied with your purchase.
Eligibility:
- Items must be returned within 48 Hours of delivery.
- Items must be unused, unwashed, and in their original packaging with tags attached.
- For hygiene reasons, we cannot accept returns for underwear or certain intimate apparel.
Exchange:
If you need a different size or color, we will be happy to exchange your item if it’s in stock.
Refund:
Once your return is received and inspected, we will notify you about the approval or rejection of your refund. Refunds will be issued to the original payment method within 7–10 business days.
How to start a return:
- Contact us at support@ritagstore.net or WhatsApp +201080970668
- Provide your order number and reason for return.
- We will guide you through the shipping process.
Note: Return shipping fees are the responsibility of the customer unless the item is defective or incorrect.